Privacy policy

🔒 Privacy Policy — SKS Signature Designs, LLC
Last updated: 2025-09-25

This Privacy Policy describes how SKS Signature Designs, LLC (“we,” “us,” or “our”) collects, uses, and shares your Personal Information when you visit or make a purchase from our website and related services (the “Services”).

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1) Information We Collect:

a) Device & Usage Information
When you visit our site, certain information is automatically collected by our ecommerce platform (Shopify) and our service providers, using cookies, log files, pixels, and similar technologies. This may include:
- IP address, web browser, device type, time zone, and cookie identifiers
- Pages or products you view, search terms, referring/exit pages, and timestamps
- Basic performance diagnostics and security/fraud signals

> Note: You can control cookies in your browser settings. Disabling cookies may affect site functionality.

b) Order & Account Information
When you place an order or create an account, we collect information you provide, such as:
- Name, email address, phone number
- Billing and shipping addresses
- Payment details (processed securely by our payment processor; we do not store full card numbers)
- Order contents, gift messages, and communications related to the order

c) Customer Support & Communications
We collect information you provide when you contact us for assistance (e.g., descriptions of issues, photos, and other attachments).

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2) How We Use Your Information
We use Personal Information to:
- Provide the Services: process payments, fulfill and deliver orders, provide tracking updates, and manage returns/replacements
- Communicate: respond to messages, send order confirmations/updates, and—if you opt in—send marketing emails
- Improve & secure our Services: analytics, troubleshooting, fraud prevention, and maintaining site performance and integrity
- Comply with legal obligations: tax, accounting, consumer protection, and regulatory requirements

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3) Sharing Your Information
We share Personal Information with trusted providers to run our business, for example:
- Shopify (website hosting, checkout, and ecommerce infrastructure). See Shopify’s privacy materials for details about its processing.
- Printify & production partners (on‑demand manufacturing and shipping) to produce and deliver your order
- Payment processors (to process your payment securely)
- Email and customer support tools (to send notifications and respond to inquiries)
- Fraud prevention, security, and analytics providers (to help keep the Services safe and reliable)
- Authorities or others when required by law, to protect our rights, or to investigate misuse of the Services

We do not sell Personal Information for money. Some advertising or analytics practices may be considered “sharing” under certain laws (see Section 7).

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4) Cookies & Similar Technologies
Cookies are small files stored on your device that help the site function and remember your preferences. Categories we and our providers may use include:
- Strictly necessary (required for checkout and security)
- Performance/analytics (to understand site usage and improve the experience)
- Functional (to remember choices and settings)
- Advertising (if enabled later, to show relevant offers)

You can control cookies via your browser. You can also reset mobile advertising identifiers in your device settings.

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5) Data Retention
We retain Order Information for our records to support customer service, tax/accounting, and legal obligations. We keep information no longer than necessary for the purposes described above, unless a longer retention period is required or permitted by law.

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6) Children’s Privacy
Our Services are not intended for children under 13 (or the age required in your country). We do not knowingly collect Personal Information from children. If you believe a child has provided us information, contact us to request deletion.

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7) Region‑Specific Rights & Notices

a) California (CCPA/CPRA)
If you are a California resident, you may have the right to **(i)** know/access categories and specific pieces of Personal Information we have collected; **(ii)** delete certain Personal Information; **(iii)** correct inaccuracies; and **(iv)** opt out of “sale” or “sharing” for cross‑context behavioral advertising. We do **not** sell Personal Information for money. If we use advertising/analytics that constitute “sharing,” you can opt out by contacting us (see Section 10) and we will honor your request. You may also designate an authorized agent to make a request on your behalf. We will not discriminate against you for exercising your rights.

b) EEA/UK/Swiss (GDPR/UK GDPR)
If you are in the EEA, UK, or Switzerland, we process your Personal Information under these legal bases, as applicable: (i) to perform a contract (e.g., fulfill your order); (ii) with your consent (e.g., marketing emails); (iii) for our legitimate interests (e.g., to improve and secure the Services) where those interests are not overridden by your rights; and (iv) to comply with legal obligations. You may have rights to access, rectify, erase, restrict, object, or port your Personal Information. You also have the right to lodge a complaint with your local supervisory authority.

c) Do Not Track (DNT)
Because there is no consistent industry standard for responding to DNT signals, we do not alter our data collection and use practices when we detect a DNT signal.

d) International Transfers
We and our providers process information in the United States and other countries. These locations may not provide the same level of protection as your home jurisdiction, but we take steps to protect your Personal Information in accordance with this Policy.

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8) Your Choices
- Marketing emails: You can unsubscribe using the link in any marketing email or by contacting us.
- Cookies: Control via your browser/device settings.
- Access/Deletion/Correction requests: Contact us (Section 10). We may need to verify your identity to process your request.

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9) Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect Personal Information. No method of transmission over the Internet or method of electronic storage is 100% secure.

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10) Contact Us
Business Address (correspondence only; no walk‑ins):
SKS Signature Designs, LLC 
2028 S Hwy 53 Ste 3 PMB# 327  
La Grange, KY 40031 USA  

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11) Changes to This Policy
We may update this Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last updated” date.